Shipping Policy

 

Thank you for shopping with Souqivo. We are committed to delivering your orders quickly and efficiently throughout the Kingdom of Saudi Arabia (KSA).

Free Shipping

We are pleased to offer FREE shipping on all orders across Saudi Arabia. No minimum purchase amount is required.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation email once your order has been successfully placed.

Delivery Time

• Standard delivery within Saudi Arabia typically takes 3–7 business days.

• Delivery times may vary depending on your location and courier availability.

• Remote areas may require additional delivery time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the status of your delivery.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occur due to weather conditions, public holidays, customs inspections, courier issues, or other circumstances beyond our control. Souqivo is not responsible for such delays.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If incorrect or incomplete information is provided, delivery delays or additional charges may occur. Souqivo is not liable for orders delivered to incorrectly provided addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order status, please contact us at:

Email: israrpanhwer910@gmail.com

Thank you for choosing Souqivo.